From product questions to lead qualification, your worker replies instantly, takes real actions and hands off when it should.
Instant replies — Grounded in your docs and account data.
Qualify leads — Asks the right questions, books demos.
Take actions — Updates accounts, plans and settings.
Conversation insights — Weekly themes and feature requests.
Example : « New chat: “How do I export data?” » → Searching docs → Checking user plan → Replying with steps → Resolved in 1 reply.
Example : « Qualify website visitors » → Asking 3 questions → Scoring → Booking demo → Demo booked with AE.
Example : « Top requests this week » → Reading 900 chats → Clustering topics → Writing report → Report sent to Product.
Recommended workers : Belle, Laura.
In the Delos app, open Connectors, pick Intercom and authorize access. No code.